SMS OPT-IN DOCUMENTATION — PRECISION DPF SERVICES

This page documents how customers opt in to receive text messages from Precision DPF Services. Texting is optional and consent is not a condition of purchase: customers can complete check-in and receive full service without opting in to text messages.

IN-STORE SIGN-IN KIOSK (images 1 and 2). Customers check in for service on an in-store iPad sign-in form. Below and separate from the service authorization signature is a card titled "Text message updates (optional)" containing a checkbox that is UNCHECKED by default. The customer must actively check the box to opt in; the form can be submitted, and service proceeds, with the box left unchecked.

Checkbox label: "Yes — text me service updates about my vehicle. (optional)"

Consent language displayed directly beneath the checkbox (verbatim): "By checking this box, you agree to receive recurring automated service-update text messages (SMS/MMS) from Precision DPF Services at the mobile number you provided above. Texting is optional and consent is not a condition of purchase — you can complete check-in and receive full service without it. Messages are about your service: filter/part received, results & service report ready, estimate/invoice available to view, work approved or complete, ready for pickup, and appointment reminders. Message frequency varies (typically 1–10 messages per service visit). Message & data rates may apply. Reply STOP to opt out at any time; reply HELP for help. We do not sell or share your mobile number or opt-in consent with third parties or affiliates for marketing. Privacy Policy: www.precisiondpf.com/privacy-policy · Terms & Conditions: www.precisiondpf.com/termsandconditions"

Image 1 shows the checkbox in its default state: unchecked. Image 2 shows the same checkbox after the customer has chosen to check it. When the box is checked, the customer's consent is recorded with the date, time, method, and phone number on their customer record.

VERBAL OPT-IN (image 3). When a customer asks to be texted, staff read the following script, which is displayed in our shop-management system, before recording the opt-in: "This is [staff name] with Precision DPF Services. Would you like to receive text message updates about your service — for example when your filter or part arrives, when your test results or service report are ready, when your estimate or invoice is available to view, and when your vehicle is ready for pickup? If you say yes, you'll receive recurring automated text messages from Precision DPF Services at [customer's mobile number], typically 1 to 10 messages per service visit. Message and data rates may apply. You can reply STOP at any time to stop receiving texts, or HELP for help. Texting is optional and is not required to receive service. Do you agree to receive these text messages?" Only a clear "yes" is recorded (date, time, method, phone number). Our system blocks text messages to any customer who has no recorded opt-in.

KEYWORD OPT-IN. Customers may also opt in by texting SUBSCRIBE to 346-687-1006. They receive: "Precision DPF Services: You're opted in to service updates. Msg freq varies (about 1–10 msgs per visit). Msg & data rates may apply. Reply HELP for help, STOP to cancel."

OPTING OUT. Reply STOP to any message to stop receiving texts (one confirmation message is sent). Reply HELP for help, or call 346-594-1045 or email info@precisiondpf.com. Message and data rates may apply.

See our Policies (www.precisiondpf.com/policies), Privacy Policy (www.precisiondpf.com/privacy-policy), and Terms & Conditions (www.precisiondpf.com/termsandconditions).